Cherrit Return Policy
We want you to love what you've ordered from Cherrit! However, we understand that sometimes things might not work out as planned. Please take a moment to read our return policy to ensure a smooth return process.
1. Return Eligibility:
- We accept returns within 7 days of the item's delivery date.
- Items must be in their original, unworn condition with all tags attached.
2. Initiate Your Return:
- To initiate a return, please contact our customer support within 7 days of receiving your order.
- We will provide you with a Return Authorization code and the return shipping address.
3. Return Shipping:
- Customers are responsible for the return shipping cost of ₹ 99, which will be deducted from your refund.
- We recommend using a reliable shipping service with tracking to ensure safe delivery.
4. Return Inspection and Processing:
- Once we receive your return, our team will inspect the item to verify its eligibility for a refund.
- Once approved, refunds will be processed within 5-7 business days to your original payment method.
5. Refund Timeframe:
- Please allow up to 10 business days for the refund to reflect in your account after the return has been processed.
- The exact processing time may vary depending on your bank or payment provider.
6. Incorrect, Damaged, or Defective Items:
- If you receive an incorrect item, a damaged item, or an item with a manufacturing defect, please contact our customer support within 7 days of receiving your order.
- We will guide you through the return process, and in such cases, the return shipping charge will be reimbursed.
7. International Returns:
- At this time, we do not accept international returns.
8. Need Help?
- If you have any questions about our return policy or need assistance, please feel free to contact our customer support team.
Please note that Cherrit reserves the right to modify this return policy at any time without prior notice. We recommend checking our return policy each time you make a purchase. Thank you for choosing Cherrit for your fashion needs!